FAQ & Manual
A collection of the most frequently asked questions and manual for user and admin.
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FAQ
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FAQ Overview
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I’ve tried downloading and installing Eko. Why is my phone showing me a pop-up requesting permission?
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Which iOS and Android devices are supported?
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Why is Eko giving me an error saying that I have ‘no internet connection’?
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What is a pin lock?
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How can I check what version of Eko I am currently using?
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What type of internet connection is required for Eko?
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My app keeps saying “device disconnected” or “establishing connection”.
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How does Eko store my data?
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Where can I reach the Support Team if I have an issue?
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FAQ Overview
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Manual Download
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