Communication
Want to learn more about Eko’s chat features?
-
Basic Chat Features
-
Chat Features Overview
-
Sending a Thumbs Up in a Chat
-
Create a Topic Inside a Chat
-
Send a File in a Chat
-
Edit a Message
-
Delete a Message
-
Translate a Message in Eko
-
Share Content In/Out of Eko
-
I can’t send images or take photos from the app.
-
How many chats can I create in Eko?
-
What’s the difference between a 1-1 and group chat?
-
How can I tell if someone has read my message?
-
How can I find a chat room that I have Archived?
-
Why does my phone not display any chats after first logging in as a user?
-
Can the files sent in a chat expire, or are they accessible indefinitely?
-
Chat Features Overview
-
1-1 Chat
-
Group Chat
-
Introduction to Group Chats
-
Group Chat Details
-
Create a Group Chat on Mobile
-
Create a Group Chat on Desktop
-
Add a Member to a Group Chat on Mobile
-
Add a Member to a Group Chat on Desktop
-
Manage Group Chat Topics on Mobile
-
Manage Group Chat Topics on Desktop
-
Leaving a Group Chat on Mobile
-
Leaving a Group Chat on Desktop
-
Rename a Group Chat on Mobile
-
Rename a Group Chat on Desktop
-
Remove a Member from a Group Chat on Mobile
-
Remove a Member from a Group Chat on Desktop
-
Engagement Indicator
-
Introduction to Group Chats
-
Voice Call
-
Introduction to Voice Calls
-
Make a Voice Call
-
How do I adjust the call volume on a voice call?
-
Why do I see notifications on my chat group that say ‘(Name) started a call’, ‘Call ended’, etc.?
-
I am trying to make a 1-1 voice call, but it says the other user is ‘busy’.
-
“Why can’t I hear anything in a voice call?” or “Why can’t the other user hear me?”
-
Voice Call Limitations
-
Introduction to Voice Calls
-
Video Call
-
Introduction to Video Calls
-
Make a Video Call
-
How do I adjust the call volume on a video call?
-
I’m in a Video Call, but I can’t see the other user. Our connections are strong. What is happening?
-
I am trying to make a 1-1 Video Call, but it says the other user is ‘busy’.
-
Why is the video quality so poor in the Video Call I am on?
-
Why do I see notifications on my chat group that say ‘(Name) started a call’, ‘Call ended’, etc.?
-
Video Call Limitations
-
Introduction to Video Calls
-
Conference Call
-
Internetworking
-
Introduction to Internetworking
-
Internetworking: Sending an Invitation to External User
-
Internetworking: Accepting an Invitation from External User
-
Content that a user can and cannot send to an external user
-
Is an external user able to communicate with other internal users?
-
Can an external user see my content?
-
Introduction to Internetworking
Didn’t find what you were looking for?
Contact Support, and we’ll be in touch shortly.