To start communication with an external user, you must send an invitation. To send an invitation, follow these steps.
- Open your Eko app.
- In the Contacts tab, tap External.
- Tap the + icon to invite external contacts.
- Tap Add external user.
- Fill in email address, then tap Send.
- After a receiver accepts an invitation, the receiver contact will display in external contact list.
You can now successfully communicate with the add external user!