Whenever you decide you’re in a situation where a Video Call will work better than the basic chat features, or than a Voice Call, all you need is to know which button to press. Here, we’ll go over the basics of setting up a Video Call within Eko.
Note: As of the newer versions of Eko, group voice and video calls may be restricted depending on the current plan you are using.
How to Set up a Video Call
- To make a Video Call on Eko Mobile, simply navigate to the 1-1 or group chat you want to make the call through, and tap the Phone icon in the upper-right. Then tap Video Call from the options, and your Video Call will be initiated.
- To make a Video Call on Eko Web/Desktop, simply navigate to the 1-1 or group chat you want to make a call through, and click on the Camera icon in the upper-right, and your Video Call will be initiated.
Note: If you choose to make a video call from a group chat, the function will be disabled in groups of more than 5 users, which is the current size limitation for video calls.
Managing a Video Call
While on a Video Call, you will see four separate buttons/icons you can use to manage that call. On Eko Mobile, the buttons and their effects are as follows:
- The microphone icon can be used to mute/unmute yourself on the call.
- The speaker icon can be used to turn on/off speakerphone, if making the call from Eko mobile.
- The camera icon can be used to turn the Voice Call into a Video Call or vice versa.
- The red phone icon can be used to end the Voice/Video Call.
On Eko Web/Desktop, the buttons and their effects are as follows:
- The monitor icon can be used to share/unshare your computer screen with the other users on the call. This function is available on Eko Desktop App only.
- The camera icon can be used to turn on/off your webcam, and the arrow next to it allows you to change your video input.
- The speaker icon can be used to mute/unmute yourself, and the arrow next to it allows you to change your microphone input.
- The red phone icon can be used to end the Voice Call.
You can now make your very own Video Calls, directly through Eko!