Privacy & Security FAQ

Why can’t I chat with non-work users on the Eko app? 

• Eko products are developed specifically for use by you and your organization, as the main purpose is to oversee secure messaging needs within a given organization. This means that people outside of your organizational network cannot access the app even if they have the download link.

How secure are my texts and data while using the app?  

• Eko is designed to meet security standards of international banking & financial industries. That means all of your data is protected and encrypted with heavily-secured encryption algorithms, both in-transit and at rest. You can feel safe using Eko knowing that all of your data is safe according to the latest cloud security standards.

How do I delete messages or chats? 

• To delete a message you have sent, simply press and hold your finger on the message you wish to delete, until more options come up, and press ‘Delete’. The message will be deleted on all devices and will appear to others as “Message deleted on (date)”.

You can learn more about Eko security here.