Reset User's Password

An administrator has the ability to reset the password for a user if they have forgotten it. If the administrator controls the passwords for their users or is replacing a removed user, they can update the password as well. To reset or update the password, follow these steps.

Reset Password 

1. Open your Admin Panel.
2. Click on Users on the left-hand side under the User and Permission Management section.
3. Click on the username of the user whose password you would like to reset.
4. Click Edit in the top right-hand corner.
5. Under Reset Password, click Reset Password.
6. Confirm you would like to reset by clicking Reset. 

Note: The user must have their email in their profile information to send a reset password link.

You have now successfully reset the user’s password!

Update Password 

1. Open your Admin Panel.
2. Click on Users on the left hand side under the User and Permission Management section.
3. Click on the username of the user whose password you would like to update.
4. Under Update password, type in the new password. 

Note: You can choose to send a notification email to the user. It will not contain the password.  

      5. Click Update Password.

You have now successfully updated the user’s password!